1
Service scope and objectives
CalmNowCare focuses on time-limited stays with clearly defined goals such as improving mobility, optimizing medication regimens, and restoring independence in activities of daily living. The objective is to produce measurable improvements or clear recommendations for next steps in ongoing care.
Programs are individualized and supported by licensed practitioners. Interventions are documented in each resident's record with outcome measures used to evaluate progress during the stay.
2
Core components of a restorative stay
Core components include comprehensive intake assessment, individualized therapy sessions, medication review by a clinician, nutrition assessment, and daily support for ADLs. Family members are included in planning and handover discussions.
- Initial medical and functional assessment
- Daily therapy and activity sessions
- Medication reconciliation and nutrition advice
Interventions are selected to address specific functional deficits and are adjusted based on ongoing assessment. Progress is recorded to inform discharge recommendations.
3
Eligibility and referral process
Referrals can come from hospitals, primary care providers, or family members. Eligibility is determined through a brief clinical screen to assess if a restorative stay is appropriate given current health status and goals.
A clinical screening helps identify candidates likely to benefit from short-term restorative interventions.
If a stay is appropriate, a tentative plan and expected duration are communicated to the referring party and family, along with administrative requirements for admission.
4
Care planning and documentation
Each resident receives a documented care plan that outlines goals, planned interventions, responsible clinicians and expected timeframes.
Care plans are reviewed regularly and updated based on measurable progress. Records are maintained to support continuity of care with external providers.
Documentation and transparency
CalmNowCare provides copies of key care plan elements to families and to primary care providers upon request to support coordinated follow-up.
5
Safety, medication and clinical oversight
Medication safety reviews and basic clinical monitoring are integral parts of the stay. Any significant medical concerns are escalated to appropriate clinicians.
Policies exist to manage common risks associated with older adults, including falls prevention, pressure area monitoring and infection control practices.
6
Discharge planning and follow-up
Discharge planning begins early and includes assessment of home supports, equipment needs and referrals for ongoing therapy where required.
- Handover to primary care
- Referral to community therapy services
- Equipment and home modification recommendations
Follow-up communication is available to verify the plan after discharge and to address any emerging concerns.
7
Contact and governance
For operational questions, admission enquiries or governance matters contact the CalmNowCare administrative office listed below.
CalmNowCare maintains records of processes, staff roles and an escalation path for clinical or non-clinical issues to ensure accountability.
